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WHAT PRODUCTS ARE AVAILABLE TO PRINT ON?
The possibilities are endless. We can print on just about anything! Here's our current list of product options: APPAREL, SIGNS & BANNERS, PROMOTIONAL ITEMS, KEYCHAINS, MOUSE PADS, COASTERS, COFFEE MUGS, BLEACHER SEATS OR PADS, SEATBELT COVERS, PHONE & TABLET COVERS.
HOW DO I ORDER CUSTOM ITEMS?
We currently take orders online, in-store, through Facebook Messenger, and email. All artworks will be sent to Rustic Graphic Creations, and we will provide a proof to you before printing. We recommend that the customer take time a view this proof before printing ANYTHING. RGC will not be responsible for any errors based off the customer approval.
WHAT BRANDS AND COLORS DO YOU CARRY?
Take a look at the different catalogs for more details.
WHAT IS YOUR PRICING?
Pricing varies depending on the product. Please speak to your RGC sales rep for a quote.
We love helping our customers save! We do offer price breaks based off our standard pricing. If special apparel or items are needed, we will quote you off a base price of that item.
Price breaks:
10-25 items: 10% off
25-50 items: 15% off
50- or more: 20% off
Price breaks are based on the original order! If you run out and need more items, please understand that a different price break may occur.
DO YOU DO CUSTOM DESIGNS?
Yes! We can design logos or other designs to print on products. We charge a set price of $40 per design with up to two changes. Once an order has been placed with this design, the $40 will be added to the order.
WHAT IS YOUR TURNAROUND TIME?
Our turnaround time is 2-3 weeks out on large orders. This takes place after the apparel and designs have been approved. On large orders we require a deposit before printing will begin.
WHAT IS YOUR CANCELLATION POLICY?
Cancellations are fine! You will need to cancel within 24 hours or a restock fee of 20% will be applied. You cannot cancel an order once it is already in print. We will require a full payment.
WHEN DO I PICK UP MY ORDER?
We do expect orders to be picked up within one week of completion. Failure to do so will result in a $15 holding fee unless otherwise arranged with your sales rep.