TWO GENRATIONS.
ONE CREATIVE DREAM.
OUR STORY
What started in 2015 as a small, home-based dream has grown into something bigger than we ever imagined. In 2021, Rustic Graphic Creations took the leap into a brick-and-mortar location—and we’ve been creating, growing, and dreaming ever since.
At the heart of RGC is a mother-daughter duo, proudly family owned and operated and supported every step of the way by our husbands, Lynn & Steve. They may not always be the faces you see, but they’re a huge part of the behind-the-scenes work that keeps this crazy dream going!
Creativity is truly our passion. We love taking an idea—whether it’s custom apparel, business branding, team gear, event merchandise, or something completely outside the box—and figuring out how to bring it to life. You bring us the vision, and we’ll find a way to create it. Around here, the possibilities really are endless.
But RGC has always been about more than creating great products. Supporting the community that supports us is a huge part of our purpose. We’re proud to help local schools, youth teams, businesses, organizations, fundraisers, and community events through custom apparel, fundraising opportunities, sponsorships, and donations. When our community thrives, we all thrive—and being able to use what we do to give back is something we’re incredibly proud of.
Our storefront is another extension of that passion. Along with our own designs and products, we love showcasing unique finds and handmade goods while providing a place for local makers, crafters, and other small businesses to share their talents with our community.
More than anything, we’re grateful for every person who has trusted us with an idea, placed an order, shopped our store, shared our name, or supported us along the way. You’ve helped turn a little home-based business into the Rustic Graphic Creations you see today—and we’re pretty excited about where this dream takes us next.
Mother-daughter owned. Family operated. Community supported. Always creating. Always giving back.
OUR TEAM
ASHLI PETERSON
Accounts & Billing | Owner
KACY LaMASTERS
Creative Support Specialist | Customer Service
JANA WELAND
Design Specialist | Owner
TRACY LEPPLA
Creative Support Specialist | Customer Service
Let’s Bring Your Idea to Life
Ordering with Rustic Graphic Creations is simple! Orders can be placed online, in-store, through Facebook Messenger, or by email.
Once we have the details of your project, our team will prepare a final quote and design proof for your approval before production begins.
Please carefully review your proof for spelling, names, dates, colors, placement, and all other design details. Your approval confirms that the design is correct and ready for production. Rustic Graphic Creations cannot be responsible for errors contained in a customer-approved proof.
Custom Online Stores
Ordering for a business, school, team, organization, fundraiser, or event? Let us make it easy! We can create a customized online store specifically for your group.
Customers can select their products, choose sizes and options, and pay directly online—no collecting individual orders or payments.
Online stores are typically open for 14 days and may remain open for up to 30 days when arranged in advance.
Because online stores include individual ordering and processing, standard quantity discounts do not apply.
RGC Membership
Shopping with us just got easier! Become an RGC member and let our system do the remembering for you.
Your membership allows us to keep track of your purchase history and previous custom orders while giving you the opportunity to earn points and discounts on qualifying purchases.
Ask our team about signing up!
PRICING
Custom Means Options
No two projects are exactly alike—and we think that’s part of the fun!
With a wide variety of apparel, products, decoration methods, and customization options available, pricing varies depending on your project.
Our team will work with you to find the products and printing options that best fit your vision, budget, and intended use.A final quote and design proof will be provided for approval before production.
Custom Design Services
Have an idea but need help bringing it to life? That’s what we’re here for.
Custom logo and design creation begins at $50 per design and includes up to three revisions. Additional revisions or extensive design work may require an additional fee.
Quantity Discounts
Ordering more? You may save more! Quantity discounts are available on qualifying standard-priced orders:
10–24 items — 10% off
25–49 items — 15% off
50+ items — 20% off
Discounts are based on the quantity of the original order and apply to qualifying products. Specialty apparel, promotional products, and non-standard items may be quoted separately.
Reorders are priced according to the quantity being reordered and may qualify for a different discount level than the original order.
ORDER & PRODUCTION POLICIES
Turnaround Time
Our standard turnaround time is approximately 3–4 weeks once products, artwork, proofs, and all order details have been finalized and approved.
Turnaround times are estimates and may vary depending on product availability, order size, season, and production requirements.
Payment
Custom orders require payment or an approved deposit before production begins.
Small custom orders: Payment is due in full before production.
Large orders: A minimum 50% deposit is required before production begins. The remaining balance is due according to the terms provided on your invoice.
Organizations requiring administrative approval before payment can be issued must provide an approved purchase order (PO) number before completed merchandise leaves our store.
CANCELATION POLICY
We understand that sometimes plans change.
Orders may be cancelled within 24 hours of being placed. After 24 hours, a 20% restocking/cancellation fee may apply.
Once products have entered production or customization has begun, the order can no longer be cancelled and full payment will be required.
ORDER PICKUP
We kindly ask that completed orders be picked up within one week of notification that your order is ready.
Orders remaining after one week may be subject to a $15 holding fee unless other arrangements have been made with our team in advance.
RETURNS & REFUNDS
Custom Orders
Because every custom order is created specifically for you, customized and personalized merchandise is final sale and cannot be returned or refunded.
If you believe there is a quality or production issue with your order, please contact us. We want you to be proud of the finished product and will gladly review your concerns.
Boutique & In-Store Purchases
Eligible boutique and regular floor merchandise may be returned or exchanged within 30 days of purchase with a receipt or verified purchase through your RGC membership account.
Items must be in their original condition and meet our return requirements to qualify.
CUSTOMER SUPPLIED ITEMS
Quality matters to us. To ensure consistent results and allow us to stand behind the products we create, Rustic Graphic Creations does not customize customer-supplied apparel or merchandise.
We have access to a wide variety of products and are happy to help you find an option that fits your project, style, and budget.
RETURNED PAYMENTS
A $30 fee will be applied to returned checks or payments.
SERVICE POLICY
Our goal is to create products we're proud to put our name behind while providing a positive experience for our customers.
Rustic Graphic Creations reserves the right to decline or discontinue a project or service at our discretion, including designs, requests, or projects that we determine are not an appropriate fit for our business.
Questions? Let’s Talk!
Every custom project is a little different. If you're unsure about pricing, products, quantities, artwork, timelines, or where to begin, reach out to our team.
Bring us your idea. We’ll help you take it from there.