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ABOUT
OUR STORY
Rustic Graphic Creations began in 2015 as a small, home-based business and has grown into a brick-and-mortar location in 2021. We take pride in our custom designs and a wide variety of product options, including apparel, cups, signs, banners, and flags. Whatever you need designed, we can do it.
There truly isn't anything we can't do; the possibilities are endless. We also sell accessories, repurposed furniture, and other handmade goods. Our dream is to support the local crafter by bringing in their ideas and goods. Come take a look at our location in uptown Creston, 107 N. Elm Street. We are proud and excited to serve our community!
OUR TEAM
ASHLI PETERSON
Accounts & Billing | Owner
JANA WELAND
Design Specialist | Owner
HOW TO ORDER
We currently take orders online, in-store, through Facebook Messenger, and email. All artworks will be sent to Rustic Graphic Creations, and we will provide a final quote and proof to you before printing. We recommend that the customer take time a view this proof before printing ANYTHING. RGC will not be responsible for any errors based off the customer approval.
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To make ordering a breeze, we do offer customized online stores. If this option best suits you talk to one of our sales associates. Price breaks do not apply to online stores and will be open for 14 days. If more time is needed, we can provide a maximum of 30 days.
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We now offer memberships. Sign up with your sales associate and begin earning points and discounts with every purchase. Becoming a member takes the hassle out of keeping track of receipts and custom orders! Our new systems keeps track of all that information for you!
PRICING
We offer a wide variety of products to print on. Pricing varies depending on the product. It is best to speak with our sales and designs team to discuss what apparel and print options will work best for you! An official quote and proof of design will be sent to the customer for approval.
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If you would like us to design a logo or any other type of design, we can do that! We charge a set price of $50 per design with up to three changes.
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We love helping our customers save! We do offer price breaks based off our standard pricing. If special apparel or items are needed, we will quote you off a base price of that item.
Price breaks:
10-24 items: 10% off
25-49 items: 15% off
50- or more: 20% off
Price breaks are based on the original order! If you run out and need more items, please understand that a different price break may occur.
POLICIES
TURNAROUND TIME
Our turnaround time is 3-4 weeks out on all orders. This takes place after the apparel and designs have been approved.
We do require all orders to be pre-paid.
Large orders we require a 50% deposit before printing will begin.
Small custom orders will be paid before printing.
Anyone requiring admin approval before a check is issued will need to provide a PO# before items leave the store.
CANCELLATION POLICY
Cancellations are fine! You will need to cancel within 24 hours or a restock fee of 20% will be applied. You cannot cancel an order once it is already in print. We will require a full payment.
ORDER PICKUP POLICY
We do expect orders to be picked up within one week of completion. Failure to do so will result in a $15 holding fee unless otherwise arranged with your sales rep.
RETURNED CHECKS
A $30 fee will be applied on all returned checks.
RIGHT TO REFUSE SERVICE
RGC has the right to refuse service at any time.
REFUNDS
We do not offer refunds on custom orders! We do offer refunds or exchanges on BOUTIQUE/FLOOR items only! You will need to provide a copy of your receipt or be a member in our system. Refunds and exchanges will need to be made within 30 days of purchase.
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Since we offer a wide variety of products to choose from, RGC will no longer print on items brought in by the public.